Privacy Policy
This Privacy Policy explains how Sunstate Pro Painting (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you visit and use our website [www.sunstatepropainting.com.au] (“Website”). We are committed to respecting your privacy and complying with the Privacy Act 1988 (Cth) and other applicable Australian privacy laws.
1. Collection of Personal Information
You can browse our Website without sharing personal information. However, certain features—such as requesting a quote, contacting us, or booking a service—may require you to provide personal details. These may include, but are not limited to:
Name
Email address
Phone number
Residential or business address
We only collect information necessary to provide our painting services and enhance your experience with us.
2. Use of Personal Information
We may use the personal information collected for purposes including:
Delivering and personalising our painting services
Processing payments and managing bookings
Responding to your enquiries and providing support
Communicating with you about services, updates, offers, and promotions
Improving our Website, customer service, and business operations
Conducting research and analysing customer behaviour to improve services
Meeting legal and regulatory obligations
3. Sharing of Personal Information
We may share your personal information with trusted third-party service providers who help us deliver our services, such as payment processors, logistics partners, and customer support tools. These third parties are only given access to the information necessary to perform their role and are required to maintain confidentiality and security.
We may also disclose your information if required by law, to protect our rights, or to prevent fraud or harm.
4. Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, and unauthorised access. While we implement security safeguards, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to gather non-personal data about how visitors interact with our site. This helps us:
Analyse website traffic
Improve user experience
Deliver tailored content and promotions
You can choose to disable cookies through your browser settings, though this may affect site functionality.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will take effect as soon as they are published on our Website. We encourage you to check this page regularly to stay informed about how we handle your personal information.
7. Access and Updates to Your Information
You have the right to access, update, or correct the personal information we hold about you, subject to applicable laws. To make such a request, please contact us using the details below.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Sunstate Pro Painting
Attn: Privacy Policy
Brisbane, QLD, Australia
Phone: 0403 683 633
Email: info@sunstatepropainting.com.au
We value your trust and will respond to all privacy enquiries promptly.
By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Website.